Shipping Policy

Driving a small breeds bird in a car for many hours can be very stressful for the bird . Also, transporting a pet in a car is not ideal since it is very dangerous when not handled professionally. We do care about our birds so much and that is why we always chose to handle the delivery of our birds by ourselves to all our clients who have to drive 6 hours or more to get to us. We once had a very bad experience where a client from Arizona picked up a parrot from us and while driving home, he decided to get some food and refuel at a gas station. He left our macaw parrot locked up in the car in the heat so the parrot suffocated and died before he could make it to his car. That is why we do handle the shipping process ourselves because we know it will be professionally done. Plus, we are in a crisis now and it is risky for you traveling so far because everyone is expected to stay indoors to save lives.

We do ship your parrot to the closest airport in your location after which the parrot is then delivered to your home address, so you do not need to leave your home to go and pick up the bird from the airport. This process is professionally handled by the shipping agent who is in charge of shipping and delivering your parrot in perfect health condition. We chose air transport because it is the fastest and it is less stressful for the birds.

The bird is shipped in an electronic pet crate that is completely sealed and thermally regulated. The bird is kept at constant a body temperature irrespective of thermal changes in its environment during the flight time. This enables your bird to be safe and comfortable at all times. Also, the bird has a constant supply of freshwater and food in the crate. You need not worry about anything because this process is handled by professionals who have been trained to do it. The pet delivery crate is labeled with your full delivery information including home address and phone number so as to easily identify your parrot.

We do issue you the flight schedule of the  parrot after we ship him so that you should know the time he arrives in your city. So we advise you to be at home an hour or two after the bird lands in your city because the delivery van will definitely be bringing the parrot to your home address. Once the bird is brought to your home address, we expect you to examine the bird physically to make sure he has not been injured or maltreated in any way. You shall need your government-issued ID card of Drivers’ license to identify yourself before signing to collect the bird. Please make sure to give us a call once you get your parrot and also don’t forget to comment on our website. Thanks for your cooperation and we wish you the best with your new family member.